Your home broke.
We’ll have a licensed pro booked today.
Tell us what went wrong. We qualify the job, check a vetted provider covers your ZIP code, and put a confirmed appointment in your calendar — usually within two hours.
- Every provider’s state licence and insurance is verified before we route work to them
- One flat booking fee, shown on screen before anything is charged
- Can’t match you? Your fee is refunded in full, in writing
Direct Media Services is a booking and coordination service, not a contractor. The $89 – $149 fee covers intake, qualification, matching and scheduling — the provider quotes and bills the repair separately.
Get matched in minutes
Two quick steps. No account, no obligation, no payment on this form.
16 home service trades, one intake form
Pick the trade and we take it from there — qualification, matching, scheduling and written confirmation.
HVAC — Heating & Cooling
AC not cooling, furnace not firing, or a system at the end of its life.
Book HVAC
Home Warranty
Enrollment help and scheduling for covered breakdowns.
Book Home Warranty
Plumbing
Leaks, clogs, burst pipes and fixture replacement.
Book Plumbing
Electrical
Panel upgrades, outlets, wiring faults and safety issues.
Book Electrical
Roofing
Leaks, storm damage, repairs and full replacement.
Book Roofing
Appliance Repair
Refrigerators, washers, dryers, ovens and dishwashers.
Book Appliance Repair
Garage Doors
Springs, openers, cables and off-track doors.
Book Garage Doors
Water Heaters
No hot water, leaking tanks and tankless upgrades.
Book Water HeatersFrom “it’s broken” to a confirmed appointment
Five steps. You see the fee at step three, and nothing is charged before you approve it.
Tell us about the job
Two minutes, one form. The trade you need, where the property is, and when you are free. No account, no back-and-forth.
We qualify the request
Our team checks the job is serviceable in your ZIP code and that a provider in that trade can actually take it. If we can’t help, you are told before you pay.
You see the fee, then choose
The exact one-time booking fee is shown on screen before any payment is authorized. Nothing is charged until you approve it.
We match a licensed provider
Your job goes to a provider in our network who holds the licence and insurance for that trade in your state.
Your appointment is confirmed
We lock the date and time window with both sides and send you a written confirmation with the provider’s details.
One charge. Disclosed before you pay. Never the repair bill.
This is the part most booking services bury in the small print, so here it is in plain language.
- What you pay us: a one-time fee of $89 – $149 for intake, qualification, provider matching, scheduling and coordination.
- What you pay the provider: the cost of the actual repair, part or installation — quoted by them, billed by them, under their own terms.
- When you are charged: only after the exact amount has been shown to you on screen and you have approved it.
- If we fail: no provider found, or no appointment scheduled — you get every cent of the fee back.
We are not the contractor
Direct Media Services, LLC performs intake, qualification, matching and scheduling. We do not hold a trade licence, we do not carry out repairs or installations, and we do not underwrite home warranty contracts.
Every job is completed by an independent provider licensed in your state. They set their own prices, carry their own insurance, and are responsible for their own work.
Licence verified
State licence and general liability insurance checked before any job is routed.
Refund guarantee
Full refund if we cannot match you or cannot schedule the appointment.
Six reasons this beats calling around yourself
Licensed and insured, verified
We check a provider’s state licence and general liability insurance before we route a single job to them — and re-check it on Priority and Premium bookings.
One fee, shown before you pay
No subscription, no auto-renew, no surprise line items. You see the exact amount on screen and approve it before anything is authorized.
Matched in hours, not days
Most jobs are matched the same business day. You get a real appointment window, not a list of ten numbers to call yourself.
Can’t match you? Full refund
If we cannot find a provider or cannot schedule your appointment, your booking fee is refunded in full. That is in writing in our refund policy.
Your data is handled as promised
We share your details with the provider we match you to and the partner network described in our privacy policy — nothing more, and you can opt out any time.
A human you can reach
Phones answered 7am – 9pm ET, 7 days. If a provider no-shows or cancels, you call us and we re-match you.
Coverage across 30+ states
Availability varies by trade and ZIP code. Enter your ZIP when you start a booking and we will confirm serviceability before you pay anything.
Straight answers before you book
Is the booking fee the cost of my repair?
When exactly am I charged?
Is this a subscription?
What happens if you cannot find me a provider?
Do you perform the work yourselves?
How do you choose the provider?
Who will contact me after I submit the form?
Which states do you cover?
Still unsure? Talk to a person or call (405) 504-3786.
Ready to get it fixed?
Tell us what is wrong, and we will qualify the job and put a licensed provider in your calendar. The fee is shown before you pay — and refunded in full if we cannot match you.
$89 – $149 one-time booking fee · disclosed before payment · not the cost of the repair